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Salon PoliciesThe Visual Image Salon Guarantee
Any product purchased at Visual Image Salon may be returned or exchanged within 30 days of purchase. All services performed at Visual Image Salon are guaranteed. If you are not completely satisfied with your hair or skin care service, please let us know and we will either correct or repeat the service at no charge. Refunds will be considered on a case-by-case basis only.

Kids
An adult must accompany all children under the age of 12 at all times. Children may not be left alone in the lobby waiting area at any time. Children are NOT permitted to join the parent on the salon floor during the parent's hair service for the safety of both the child, parent, and salon staff.

The parent of any disruptive or especially loud child will be asked to remove the child from the salon for safety reasons and out of respect for other clients.

Please make all necessary child care arrangements prior to your visit. Your support and understanding of our policy regarding children and child safety is greatly appreciated.

24-Hour Appointment Cancellation
As a courtesy to other clients and our staff, please let us know at least 24 hours in advance should you need to cancel or reschedule an appointment. We regret that we must charge for any missed appointments that are not cancelled within 24 hours of the scheduled appointment time.